Privacy Policy
Thank you for visiting www.think-translate.com.
Who am I?
I’m Andrea Murphy and I’m committed to maintaining the trust and confidence of visitors to my website, my clients, colleagues and suppliers. I am compliant with data protection law including the EU General Data Protection Regulation and the UK Data Protection Act 2018. I am registered with the Information Commissioner’s Office.
This Privacy Policy describes why I collect your personal data, how I use the data, the conditions under which I may have to disclose your data to others, and how I keep your data secure. You may contact me in my capacity as Data Controller at any time by emailing hallo@think-translate.com or via post to Andrea Murphy, 36 Lawnmount Cresent, Lisburn BT27 3TT, United Kingdom.
Social media
This website includes social media features such as ‘like’ buttons. These features are provided directly by third-party social media platforms (Facebook, Instagram, LinkedIn, Twitter, Xing, and YouTube). If data is collected in this way, its processing is governed by the privacy policy of the respective social media platforms. You can find further information on the website of each platform.
I encourage my clients not to contact me with confidential information on the application WhatsApp or to send any files or sensitive data via this application. WhatsApp is owned by Facebook Inc. and it transfers information to a server in the USA. Please see the privacy policy of Facebook for further information: https://www.facebook.com/policy.php.
Newsletter
From time to time, you may receive my newsletter which provides you with updates, tips, links, and interesting information about my business and the industry in which I operate. I use the mail provider Mail Chimp to send my newsletter. I will only send it with your consent, and you can unsubscribe from the newsletter at any time by clicking the link on the bottom of your newsletter or sending an email to hallo@think-translate.com. Mail Chimp is GDPR-compliant and has committed to transfer and process all of users’ Swiss, EU, and UK data in compliance with the Standard Contractual Clauses. For more information, please see the privacy policy at https://mailchimp.com/legal/privacy/.
Squarespace Analytics
The website www.think-translate.com is hosted by Squarespace and uses Squarespace Analytics, a website analytics service provided by Squarespace Ireland Ltd., Le Pole House, Ship Street Great, Dublin 8, Ireland. When you visit the website, the following information is collected:
Your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace to learn about site traffic and activity. This data is only processed in a way which does not identify you. I neither make nor do I permit Squarespace to make any attempt to uncover the identities of visitors to my website. For more information, please see the privacy policy at https://www.squarespace.com/privacy/.
Cookies
Squarespace uses cookies to collect data, much like most other modern websites. Cookies are small data files which are placed on your computer (PC, smartphone or tablet) as you browse. They help the website to operate effectively and improve your user experience. This includes functional, performance and analytics cookies.
These cookies are not used to collect or record data on your name, address or other contact details. You can disable the use of cookies by changing your browser settings to reject them. Please note this may prevent you from using certain features of the website.
Client, supplier and partner data
Why I process your personal data.
I collect, store and use personal data for the purposes of issuing a quote, to provide translation, proofreading, editing and/or copywriting services that you request or to comply with legal requirements. I do not use your personal data for marketing purposes. Personal data collected may include your name, postal address, email address, telephone number, and ID or tax number. The legal basis for processing your data is to perform the services you request or to take necessary steps prior to fulfilling that request.
Who else receives your personal data?
If I send a text for translation, revision or editing to a colleague, it will be anonymised wherever possible to ensure that your data does not appear. Where this is not possible due to the nature of the text, it will only be shared with colleagues who are party to a non-disclosure agreement.
For administrative purposes, other third parties may have access to some of your personal data, including my accountant and my website and email hosting services. All these parties are GDPR-compliant.
Data retention
Data in relation to quotes will be retained for up to six months. In the event of work carried out, I am obliged to retain your personal data for five years to comply with UK tax law. I will delete email communication after five years.
Your right of access
You are entitled to access, amend, or delete your personal data which I hold or to block the data from being processed if they cannot be erased under law. Please email your request directly to me at the above address, and I will process it as soon as possible, and no later than one month after the date of your initial request.
Your right to complain
Please contact me should you have any concerns about how I process your personal data. You also have the right to lodge a complaint with a supervisory body in the UK or your own country.
This Privacy Policy was last updated on 2 April 2021 and will be reviewed as and when necessary. This document has also been translated into German. If there are any inconsistencies or ambiguities between the German and English versions, the English language shall prevail.